Trust

Built to be verified, not trusted.

A record that must be believed is worth less than one that can be checked. Everything below can be checked by you, with no account and no call to us.

Every fact

Quoted or absent

Each fact carries the verbatim clause, the source URL and the date read. A fact whose quote is not found in the source is held, never published.

Every record

Signed and chained

Snapshots, facts, changes, checks and corrections are appended to one Ed25519-signed hash chain. The recipe and the public key are published at /v1/keys.

Every day

Anchored daily

The chain head is written to a signed anchor every day.

Your records

Yours to prove

Your organization can fetch the signed ledger entry for any of its own events, reports and detections. Nobody else can ask whether one of your records exists, or when.

Every dispute

Public corrections

Anyone may dispute a fact from its profile. Requests and resolutions are shown on the profile and ledger-entered; nothing is edited silently.

By default

Labels, not content

No content is kept. Labels only: who, which service, what kind of data, within policy or not. An owner can choose a redacted excerpt when a policy is broken, or exact submissions for evaluation; each is sealed, opened only with a stated reason, and expires on the period set. What each sensor records. The check API has no field for content at all.

Live health

The same report our uptime monitor reads, at https://api.openwake.ai/health/deep.

Statushealthy
Vendors on record150
Last document read2026-10-22 05:19 UTC
Ledger entries / head64887 / #64887
Last anchor written2026-10-22
Signing key id2f898a895f05b7a0
Extractiondeterministic rules, no model

Numbers we publish

Only what is measured. A count of documents read is not a count of facts proven; a fact still has to carry its quote. Coverage by product and account type is not recorded yet, and is not shown until it is.

Providers indexed

150

Source documents monitored

340

Documents successfully read

281

latest fetch a 2xx with text

Sources currently unavailable

51

blocked, erroring or empty on the last read; 8 not yet fetched

Material changes, 30 days

109

high materiality only; noise is not counted

Corrections received / resolved

1 / 0

Median source age

10 days

since the latest readable snapshot

Service uptime

status page

hosted outside the app

The trust section, in full

What a security review needs, and where each part stands. Nothing here is a badge: a part is available, documented, or planned with its scope stated.

PartStatusWhere
Security architecture and what we holddocumentedSecurity and trust model
Data flow, sensor by sensordocumentedHow Openwake sees
Evidence standard and methodologydocumentedHow Openwake knows
Sensor capability matrixdocumentedHow Openwake knows, capability matrix
Encryption model (signing, sealing, keys, rotation)documentedSecurity and trust model
Data retention and deletiondocumentedPrivacy policy
Closing an account or organizationavailableAn owner emails support@openwake.ai; export first under Reports; deleted within 30 days, backups within a further 90. Settings › Organization says the same inside the product
Data residencydocumentedOur subprocessors, with the region stated per processor
Subprocessors, with 30-day noticeavailableOur subprocessors
Access controls in the productavailableSign-in and single sign-on; roles in Settings
Incident response and vulnerability disclosureavailablesecurity@openwake.ai, published in security.txt; acknowledged in two business days, critical fixes in seven
Penetration-testing summaryplannedon request after the first assessment
Availability historyavailableStatus page, hosted outside the app
Data processing addendumavailableDPA
Privacy policyavailablePrivacy policy
Worker-monitoring deployment guidancedocumentedPurpose, proportionality and the employee notice, on What Openwake collects
Public corrections and vendor claimsavailableCorrections policy

What we hold, and where

Our own subprocessors, with the same 30-day notice we expect of vendors: /legal/subprocessors. Privacy policy: /legal/privacy. DPA: /legal/dpa.

Security contact: security@openwake.ai. We acknowledge within two business days and fix critical issues within seven. A SOC 2 Type I is planned; ask us for the current status. What each part of Openwake records, and what never leaves the machine, is on What Openwake collects.