Atlassian

www.atlassian.comunclaimedrecord 227 · read 2026-09-06 · rules/v1evidence pack ↗
Trains on customer data
yes
To provide customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services, including for development, training, or fine-tuning of machine learning and artificial intelligence models.
privacy policysource ↗confidence 0.55
Opt-out mechanism
* Where applicable under local law, you may have certain rights or choices with respect to your personal information, including to request information about our processing of information, to request a copy of your information, to object to our use of information, to request the deletion or restricti
* Where applicable under local law, you may have certain rights or choices with respect to your personal information, including to request information about our processing of information, to request a copy of your information, to object to our use of information, to request the deletion or restriction of information, to request a disclosure of information in a portable format, or to opt out of certain disclosures of personal information and targeted advertising.
privacy policysource ↗confidence 0.50
AI features
present
We may use artificial intelligence in responding to your pricing, billing or licensing-related requests.
privacy policysource ↗confidence 0.55
Model providers named
Google (Gemini / Vertex AI), OpenAI
Google Vertex AI Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo
subprocessorssource ↗confidence 0.60
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.

Downstream

Who's behind Atlassian, as listed in its own subprocessor documents. 18 listed.

Model providers

  • Google (Gemini / Vertex AI)unstated
  • OpenAIunstated

Hyperscalers

  • Amazon Web Servicesunstated

Other subprocessors

  • Cloudflareunstated
  • CrowdStrikeUSA
  • Databricksunstated
  • Herokuunstated
  • Loomunstated
  • Mailchimpunstated
  • Mailgununstated
  • MongoDBunstated
  • OktaUSA
  • Salesforceunstated
  • Segmentunstated
  • Snowflakeunstated
  • TenableUSA
  • Twiliounstated
  • Zendeskunstated

Reviewer notes

Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.

Documents read

Document changes

No document changes yet. These appear when a later reading of a page differs from the previous one; no model involved.

Fact changes

No changes recorded yet. Changes appear here when a later reading differs from an earlier one.

Corrections

No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.

Facts are as stated in Atlassian's public documents on the date read. This is a record, not legal advice. Work for Atlassian? Claim this profile · Something wrong? Request a correction.