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Trains on customer data
Training posture: trains on customer data
for the product and account type the quoted document covers; other products or settings may differ
“Our products don’t include built-in AI features that process your content, and we don’t use your content to train AI models.”
Opt-out mechanism
none described
Not stated in the documents we could read. An absence here is an unknown, not a no.
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
60 days
“If you delete your account, we’ll delete the content within 60 days.”
Hosting regions
United States
“If you are located in the European Union, UK, or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States.”
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind Basecamp, as listed in its own subprocessor documents. No subprocessors identified · coverage incomplete: no subprocessor document is on file; the names below come from other documents, if any.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.
Documents read
- privacy policy https://basecamp.com/about/policies/privacyHTTP 200 · 2026-10-21
Document changes
- high 2026-10-21 · privacy policy +2 / −2 lines
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+ Last updated: October 18, 2026+ We may disclose your information at your direction if you integrate a third-party service into your use of our products. This includes apps you connect through OAuth or give access through an API token, which can read (and, if you authorize it, change or send) the account data your permissions allow, acting on your instructions. You can revoke that access in your account settings; revoking doesn’t delete data the app already received, which its own terms and privacy policy govern. For example, we may allow you, at your option, to connect your Gmail account to your HEY account so that you can use HEY to receive and respond to your Gmail email. Email that you receive and respond to through HEY from your Gmail address will be stored by both HEY and Google and will be available to you from your Gmail account as well as your HEY account.− Last updated: September 16, 2026− We may disclose your information at your direction if you integrate a third-party service into your use of our products. For example, we may allow you, at your option, to connect your Gmail account to your HEY account so that you can use HEY to receive and respond to your Gmail email. Email that you receive and respond to through HEY from your Gmail address will be stored by both HEY and Google and will be available to you from your Gmail account as well as your HEY account. - low 2026-10-04 · privacy policy +1 / −1 lines
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+ We may update this policy as needed to comply with relevant regulations and reflect any new practices. If we make significant changes, we will refresh the date at the top of this page and notify users who have signed up to our policy updates (by email or feed).− We may update this policy as needed to comply with relevant regulations and reflect any new practices. If we make significant changes, we will refresh the date at the top of this page and notify users who have signed up to our policy updates mailing list. - high 2026-10-01 · privacy policy +2 / −2 lines
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+ Last updated: September 16, 2026+ To provide products or services you’ve requested. We use some third-party subprocessors to help run our applications and provide the Services to you. You can view the third-party subprocessors we use for each of our products: Basecamp, HEY, Fizzy, Highrise, Campfire, Backpack. We also use third-party processors for other business functions such as managing newsletter subscriptions, sending customer surveys, and providing our company storefront. You can view the list at Company Processors.− Last updated: August 30, 2026− To provide products or services you’ve requested. We use some third-party subprocessors to help run our applications and provide the Services to you. You can view the third-party subprocessors we use for each of our products: Basecamp, HEY, Highrise, Campfire, Backpack. We also use third-party processors for other business functions such as managing newsletter subscriptions, sending customer surveys, and providing our company storefront. You can view the list at Company Processors.
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Basecamp's public documents on the date read. This is a record, not legal advice. Work for Basecamp? Claim this profile · Something wrong? Request a correction.