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Trains on customer data
Training posture: does not train
for the product and account type the quoted document covers
“Data collected from these marketing campaigns is not used by our third-party vendors to train their own generalized AI models.”
Opt-out mechanism
none described
Not stated in the documents we could read. An absence here is an unknown, not a no.
AI features
present
“* With machine learning and artificial intelligence.”
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind Elastic, as listed in its own subprocessor documents. No subprocessors identified · coverage incomplete: no subprocessor document is on file; the names below come from other documents, if any.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.
Documents read
- privacy policy https://www.elastic.co/legal/privacy-statementHTTP 200 · 2026-10-13
Document changes
- high 2026-09-17 · privacy policy +7 / −7 lines
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+ * Personal data processed by Elastic according to our Candidate Privacy Statement when an individual applies or is referred for a role with Elastic through our site or otherwise.+ * Personal data processed by Elastic as a Processor: This Statement does not apply to personal data processed by Elastic in the role of a Processor or Service Provider (as applicable), including information processed for the operation and efficacy of Elastic's Products, which is subject to the terms of the applicable customer agreement.+ * Manage your customer experience. We use your information to maintain accurate contact and registration data, deliver support, and offer products, services, and features. We also use your data to deliver personalized communications and create recommendations based on your use of Elastic products, services, and features and your visits on our websites.+ * Education and training. If you sign up for an Elastic certification course or training, Elastic will use your information to facilitate the delivery of such course or training.+ * With machine learning and artificial intelligence. We use artificial intelligence and machine learning to help process personal data more efficiently for the purposes described in this Statement. This includes using such technologies to communicate with you and respond to requests which do not warrant human intervention; to personalize your experience and deliver relevant content; to develop and improve our products, features, and services; to conduct our business operations; and to protect the security of our Properties, including as described in the "Network and information security" section below. We do not use or allow the use of your personal data to train any generative artificial intelligence model.+ * Submitting a complaint: You may submit a data protection complaint directly to us at any time by contacting our Privacy team through this form.+ * Investigation and communication: Without undue delay, we will take all appropriate steps to respond to your complaint, including conducting any necessary internal enquiries. We will keep you reasonably informed of our progress throughout this process.− * Personal data processed by Elastic according to our Candidate Privacy Statement when an individual applies or is referred for a role with Elastic through our Site or otherwise.− * Personal data processed by Elastic as a Processor. This Statement does not apply to personal data processed by Elastic in the role of a Processor or Service Provider (as applicable), including information processed for the operation and efficacy of Elastic's Products, which is subject to the terms of the applicable customer agreement.− * Manage Your Customer Experience. We use your information to maintain accurate contact and registration data, deliver support, and offer products, services, and features. We also use your data to deliver personalized communications and create recommendations based on your use of Elastic products, services, and features and your visits on our websites.− * Education and training: If you sign up for an Elastic certification course or training, Elastic will use your information to facilitate the delivery of such course or training.− * With machine learning and artificial intelligence. We use artificial intelligence and machine learning to help process personal data more efficiently for the purposes described in this Statement. This includes using such technologies to communicate with you and respond to requests which do not warrant human intervention, to personalize your experience and deliver relevant content, to develop and improve our products, features, and services, to conduct our business operations, and to protect the security of our Properties, including as described in the "Network and information security" section below. We do not use or allow the use of your personal data to train any generative artificial intelligence model.− * Submitting a Complaint: You may submit a data protection complaint directly to us at any time by contacting our Privacy Team through this form.− * Investigation & Communication: Without undue delay, we will take all appropriate steps to respond to your complaint, including conducting any necessary internal enquiries. We will keep you reasonably informed of our progress throughout this process. - low 2026-09-10 · privacy policy +2 / −2 lines
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+ About usPartnersSupport|Log in+ You may also have the right to complain to a data protection authority about our collection and use of your personal data. In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Elastic commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commission (fka ICO) and the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. If Elastic itself, or through cooperation with the relevant DPA, does not resolve your complaint, you may have the possibility to engage in binding arbitration through the Data Privacy Framework Panel. For more information on this option, please see Annex I of the Data Privacy Framework Principles.− About usPartnersSupport|Login− You may also have the right to complain to a data protection authority about our collection and use of your personal data. In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Elastic commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commission Office (fka ICO) and the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. If Elastic itself, or through cooperation with the relevant DPA, does not resolve your complaint, you may have the possibility to engage in binding arbitration through the Data Privacy Framework Panel. For more information on this option, please see Annex I of the Data Privacy Framework Principles.
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Elastic's public documents on the date read. This is a record, not legal advice. Work for Elastic? Claim this profile · Something wrong? Request a correction.