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Trains on customer data
Training posture: unknown · the documents do not say
silence is not a no
“* To provide, improve, and personalize our Services, including AI Features (see here for a description of AI Features), and Websites.”
Opt-out mechanism
For more details about how we use these technologies, as well as your opt-out opportunities and other options, please see our Cookie Policy.
“For more details about how we use these technologies, as well as your opt-out opportunities and other options, please see our Cookie Policy.”
AI features
present
“If you use Miro’s AI features pursuant to our Terms of Service, Services Data also includes data associated with your interaction with these technologies.”
Model providers named
Anthropic, ElevenLabs, OpenAI
“Anthropic · United States AI Functionality United States Braze, Inc. · United States”
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
United States
“If you are an individual located outside of the United States, please be aware that information we collect may be transferred to and processed in the United States and elsewhere outside the United States.”
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind Miro, as listed in its own subprocessor documents. 11 subprocessors.
Model providers
- AnthropicUnited States
- ElevenLabsUnited States
- OpenAIUnited States
Hyperscalers
- Amazon Web ServicesUnited States
Other subprocessors
- BrazeUnited States
- DocuSignunstated
- Driftunstated
- GainsightUnited States
- IntercomUnited States
- ServiceNowunstated
- Zendeskunstated
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'. training-adjacent sentence found but not classifiable by rules
Documents read
- privacy policy https://miro.com/legal/privacy-policy/HTTP 200 · 2026-10-21
- subprocessors https://miro.com/trust/subprocessorsHTTP 200 · 2026-10-13
Document changes
- low 2026-10-21 · privacy policy +2 / −0 lines
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+ The new Intelligent Canvas is here.+ See here why we rebuilt Miro → - medium 2026-10-13 · subprocessors +0 / −8 lines
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− Subscribe to updatesGet access− See all documents− Download available2− Request access− View Download− See all 12 subprocessors− See all 14 controls− AI governanceInternal security proceduresAccess controlData securityInfrastructure securityProduct securityBusiness continuity and disaster recoveryEmployee security and awarenessPhysical and environmental securityCompliance and auditingThird-party and supply chain managementDevice and endpoint securityChange managementMonitoring and logging - low 2026-09-19 · privacy policy +1 / −1 lines
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+ RealtimeBoard, Inc. dba Miro ATTN: Privacy Team 315 Montgomery St Suite 900 94104 San Francisco, USA− RealtimeBoard, Inc. dba Miro ATTN: Privacy Team 201 Spear St Suite 1100 94105 San Francisco, USA - medium 2026-09-06 · subprocessors +1 / −24 lines
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+ Loading content...− OverviewDocumentationControlsSubprocessors− See all 5 updates− Mar 16, 2026− Miro 2026 SOC 2 Type II Report Now Available− Aug 19, 2025− Miro among the first to attain AI management systems standard ISO 42001− Mar 11, 2025− Updated Miro SOC2 Type II Report for 2025− Miro has officially released its latest SOC 2 Type II report for the period of December 1, 2024, to December 31, 2025.− This year’s report validates the security of our evolution into an AI Innovation Workspace. It confirms that our internal controls—including those governing our AI features, modern infrastructure, and automated governance—meet the highest industry standards for security, availability, and confidentiality.− SOC 2 Type II reports remain valid for 12 months from the certification date. Miro remains committed to the continuous monitoring and annual external validation of our environment by AICPA-accredited auditors.− Access the Report: The full report is available for download under Documentation or at trust.miro.com (requires NDA).− Miro SOC2 Type II report− See Miro's press release regarding ISO/IEC 42001− Press Release
Fact changes
- high 2026-09-05 · 0 field change(s), +11/−0 subprocessors, +3 model providers
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Miro's public documents on the date read. This is a record, not legal advice. Work for Miro? Claim this profile · Something wrong? Request a correction.