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Trains on customer data
Training posture: does not train
for the product and account type the quoted document covers
“With respect to Google Workspace APIs, Retool does not retain user data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or ML models.”
Opt-out mechanism
none described
Not stated in the documents we could read. An absence here is an unknown, not a no.
AI features
present
“* AI App Generation Prompts and Output: Certain optional features of the Services, when enabled, use artificial intelligence models to help you develop Custom Apps based on your natural language instructions.”
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind Retool, as listed in its own subprocessor documents. none listed.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.
Documents read
- privacy policy https://retool.com/privacyHTTP 200 · 2026-10-13
- subprocessors https://retool.com/legal/subprocessorsHTTP 200 · 2026-10-13
Document changes
- low 2026-10-13 · subprocessors +0 / −1 lines
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− On this page - low 2026-10-13 · privacy policy +0 / −1 lines
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− On this page - medium 2026-10-08 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-10-07 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-10-06 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-10-03 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-09-29 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-09-26 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-09-23 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States - medium 2026-09-22 · subprocessors +1 / −1 lines
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+ Entity NamePurpose of ProcessingLocation of SubprocessorsIntercom, Inc..Third-party service provider of customer support toolsUnited StatesSalesforce, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States− Entity NamePurpose of ProcessingLocation of SubprocessorsPylon Labs, Inc.Third-party service provider of customer support toolsUnited StatesMailgun Technologies Inc.Third-party service provider for sending Retool EmailUnited States
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Retool's public documents on the date read. This is a record, not legal advice. Work for Retool? Claim this profile · Something wrong? Request a correction.