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Trains on customer data
Training posture: unknown · the documents do not say
silence is not a no
Not stated in the documents we could read. An absence here is an unknown, not a no.
Opt-out mechanism
This includes the choice to opt out of receiving emails from us for marketing or promotional purposes altogether.
“This includes the choice to opt out of receiving emails from us for marketing or promotional purposes altogether.”
AI features
none stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
United States
“Personal data we collect will be transferred to, used, and stored in the United States or other jurisdictions in which Smartsheet, our affiliates, or service providers are located; these locations (including the United States) may not guarantee the same level of protection of personal data as the one in which you live.”
Subprocessor notice
15 days
“* 4.4.2 If Customer objects to a new Subprocessor on a reasonable basis related to the Processing of Customer Personal Data, Customer must notify Smartsheet in writing within fifteen (15) days after receiving an appointment notice.”
Downstream
Who's behind Smartsheet, as listed in its own subprocessor documents. none listed.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'. no training clause matched
Documents read
- privacy policy https://www.smartsheet.com/legal/privacyHTTP 200 · 2026-10-13
- subprocessors https://www.smartsheet.com/legal/subprocessorsHTTP 200 · 2026-09-05
- dpa https://www.smartsheet.com/legal/dpaHTTP 200 · 2026-10-15
Document changes
- low 2026-10-15 · dpa +1 / −1 lines
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+ 8.4 If any applicable data transfer mechanism incorporated into this DPA is no longer legally valid, the parties will act in accordance with Section 10.6 (Variations in Data Protection Laws) of this DPA.− 8.4 If any applicable data transfer mechanism incorporated into this DPA is no longer legally valid, the parties will act in accordance with Section 10.8 (Variations in Data Protection Laws) of this DPA. - low 2026-10-13 · dpa +0 / −1 lines
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− VIEW ARCHIVE LIST - low 2026-10-13 · privacy policy +0 / −1 lines
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− VIEW ARCHIVE LIST
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Smartsheet's public documents on the date read. This is a record, not legal advice. Work for Smartsheet? Claim this profile · Something wrong? Request a correction.