SurveyMonkey

www.surveymonkey.comunclaimedrecord 617 · read 2026-10-13 · rules/v1evidence pack ↗
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Trains on customer data
Training posture: unknown · the documents do not say
silence is not a no
“For example, if you have open text responses in a survey, our machine learning and artificial intelligence may provide you with useful insights into sentiment and/or the trends in those responses and we use de-identified response data to train our models.”
privacy policysource ↗confidence 0.30
Opt-out mechanism
You cannot opt out of these communications since they are required to provide our services to you.
“You cannot opt out of these communications since they are required to provide our services to you.”
privacy policysource ↗confidence 0.50
AI features
present
“For example, if you have open text responses in a survey, our machine learning and artificial intelligence may provide you with useful insights into sentiment and/or the trends in those responses and we use de-identified response data to train our models.”
privacy policysource ↗confidence 0.55
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
90 days
“Please be aware that we may for a time retain residual information in our backup and/or archival copies of our database for up to 90 days.”
privacy policysource ↗confidence 0.50
Hosting regions
United States
“Your information and data may be processed in and transferred or disclosed in the United States and countries in which our affiliates are located and in which our service providers are located or have servers.”
privacy policysource ↗confidence 0.50
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.

Downstream

Who's behind SurveyMonkey, as listed in its own subprocessor documents. No subprocessors identified · coverage incomplete: no subprocessor document is on file; the names below come from other documents, if any.

Model providers

  • none listed

Hyperscalers

  • none listed

Other subprocessors

  • none listed

Reviewer notes

Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'. training-adjacent sentence found but not classifiable by rules

Documents read

Document changes

Fact changes

No changes recorded yet. Changes appear here when a later reading differs from an earlier one.

Corrections

No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.

Facts are as stated in SurveyMonkey's public documents on the date read. This is a record, not legal advice. Work for SurveyMonkey? Claim this profile · Something wrong? Request a correction.